Although the public usually pictures elderly patients when they think of home health care agencies, younger adults who require home care can benefit greatly from having a consistent home health care worker. If you’re preparing to interview caregivers for younger adults in Dallas area, this guide will help you focus on reputable agencies by helping you create a list of questions you will want to ask.
Because it can be challenging to keep track of these questions from interview to interview, consider keeping a checklist you can complete quickly during each conversation. We believe families should not have to compromise on the care their younger adults receive; to that end, we encourage interviewers to remain locked in on the goal of choosing a caregiver that checks all the boxes that matter to you and your loved ones.
Focus on the younger adult’s required level of care.
First, discuss this question with the supervising physician or surgeon. Unless you already understand what will be required from day to day, you’ll want detailed information regarding what to expect.
Your loved one’s needs are probably going to change as time goes on, so keep in mind that these parameters you learn are going to be flexible, and can change at any time. The agency you choose should likewise be flexible and prepared to adapt to your young adult’s changing needs.
Commonly, young adults will need help with things like medication, mobility, household tasks, running errands, and any prescribed physical therapy routines. Your loved one deserves access to the level of care they require, so describe these tasks in detail to potential caregivers to ensure that the one you choose is a great fit. Persist in interviewing caregivers until you find the one that’s right for your family and situation.
Does the caregiver’s agency accept your insurance?
Unless you are prepared to pay for these services out of pocket, you’ll want to ensure that the agency you choose works with the insurance you have. The agency should be forthcoming and communicative about cost and insurance; hedging or hesitating when answering these questions should be considered a clear red flag. Proceed with caution should you decide to continue with the interview, and make a big note on your checklist that you have concerns.
How much will their services cost?
A reputable home health care agency will be very clear about the cost of care, and will be able to provide you with the cost in writing. Should they be unwilling or unable to do so, we advise you to choose to continue your search.
How do they perform their patient assessments?
Ideally, the caregiver’s agency will send an RN or MD to assess the young adult’s needs and situation. If the agency you’re interviewing plans to send less qualified staff to perform the initial assessment, we suggest that you search for an agency that either employs or has an established professional relationship with an RN or MD.
Will there be regular, ongoing assessments?
Even if the initial assessment is performed properly, it’s likely that your family member will require further assessments as time goes on. Will the agency perform these assessments as well, or will you need to make appointments with your own physician?
Which type of caregiver will the agency send to your home?
You will be able to ask your loved one’s healthcare provider to recommend which type of caregiver you should hire to assist you. Check with the agencies you interview to ensure that they can provide you with a caregiver who is qualified to assist your family member.
What type of training will the caregiver have?
Caregivers can have varying levels of training, and it’s important to know whether or not the training a caregiver has is a good fit for your younger adult’s needs. Whether your situation requires a nurse or a trained home aid worker, take the time to make sure the agency you choose is a good match for you.
Will the agency facilitate an initial meeting between the caregiver and your young adult to determine if it is a good fit?
We don’t recommend that the first meeting between caregiver and client take place on the first day the caregiver arrives to help. Instead, we suggest asking if the agency can facilitate a prior meet-and-greet to give you and the young adult time to decide if this caregiver is the right fit for you. Ensuring a good match will create a more positive situation for everyone involved.
Will the agency take the time to match the personality of the caregiver to the young adult?
An experienced agency will thoughtfully choose a caregiver who is likely to match up with your loved one’s personality. This approach further improves the likelihood that there will be a good fit between caregiver and client.
Is the agency locally based?
If the agency is based in your community instead of being a franchise or part of a larger corporation, they probably have connections to the community. Therefore, they’re going to have a personal interest in serving the members of the community as caregivers. You and your family will need to discuss whether or not this is an important point for you; if keeping smaller, family-run or local business nearby is something you prioritize, ask your medical professional to recommend local caregiving agencies.
Will you be permitted to request a change of caregiver?
Sometimes, despite an agency’s best efforts, your young adult’s caregiver might not end up being an ideal fit. Should this happen, will the agency allow you to request a change of staff? Whether the agency is flexible on this point might give you some insight into how compassionate they will be throughout your professional relationship.
You or the young adult you love may experience a wide range of emotions in the weeks and months to come. For this reason, we recommend choosing an agency that seems capable and willing to validate your emotions and help you create a peaceful home situation to facilitate your loved one’s continued well-being.